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Article
Publication date: 25 February 2020

Linda Miller and Andrew Foster Miller

The purpose of this study was to understand how innovative work behavior (IWB) was affected by leaders’ relationships with their employees to enhance engagement/job commitment in…

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Abstract

Purpose

The purpose of this study was to understand how innovative work behavior (IWB) was affected by leaders’ relationships with their employees to enhance engagement/job commitment in the grocery retail industry. The general business problem is some organizations in the grocery retail industry lack IWB to generate innovative solutions to remain competitive.

Design/methodology/approach

This study used a qualitative method and a single case study design because the literature identified a need to understand how the leader–member relationships, employee engagement/job commitment and employee idea generation and implementation affect organizational innovation in the grocery retail industry. Using this method and design provided the appropriate approach to explore a single organization business process model for innovation. The three data sources for this study were semistructured one-on-one individual interviews, a single focus group and relevant organizational documentation.

Findings

The findings showed high-quality relationships between knowledge workers and their leaders can positively affect their engagement/job commitment and ability to generate and implement useful ideas. A fundamental catalyst for IWB is when all four critical forces are in alignment including high-quality relationships between the knowledge workers and their leadership, the employee is fully engaged and the organization promotes risk-taking behavior to create new ideas with its commitment to innovation through resources and prioritization. The millennial participants indicated their leaders should be more transformational leaders coaching and mentoring them rather than transactional task-oriented disciplinarians. The Generation X and baby boomer participants were seeking more autonomy and resources to explore ideas.

Research limitations/implications

Future researchers could consider exploring a deeper understanding of the multigenerational knowledge workers’ needs to help leaders stimulate employee engagement/job commitment and increase IWB.

Practical implications

Organizations are able to meet the market demand for innovation and remain competitive.

Social implications

Higher quality leader–member relationships lead to employee engagement/job commitment that can increase innovation.

Originality/value

The findings were the trends and preferences revealed within generational groupings. The needs and wants expressed by the millennial participants indicated that their leaders should be more of a coach and mentor. The Generation X and baby boomer participants were seeking more autonomy and resources to explore ideas.

Article
Publication date: 1 March 1999

Andrew Miller

The article describes research into the impact of business and community mentoring in schools on students’ attainment. The research, which was conducted in seven schools during…

692

Abstract

The article describes research into the impact of business and community mentoring in schools on students’ attainment. The research, which was conducted in seven schools during the 1996/97 academic year, was funded by the Department for Education and Employment and three Training and Enterprise Councils. An overview of mentoring schemes and models is followed by analysis of objectives for mentoring from various perspectives. Value‐added analysis was used to measure the impact of mentoring on a sample of mentored students, compared with a similar group of non‐mentored students acting as a control group. The research found a mixed picture in the seven schools involved with girls out‐performing boys across all schools and a small, but positive, impact on the attainment of mentored students. Finally, the researchers offer some recommendations to schools and scheme organisers on how to increase the impact of mentoring upon GCSE attainment.

Details

Education + Training, vol. 41 no. 2
Type: Research Article
ISSN: 0040-0912

Keywords

Article
Publication date: 19 March 2024

Andrew Miller and Adam Vanhove

Drawing on organismic integration theory, we aim to examine whether the reasons independent contractors choose contract work are related to their on-the-job motivation and job…

Abstract

Purpose

Drawing on organismic integration theory, we aim to examine whether the reasons independent contractors choose contract work are related to their on-the-job motivation and job satisfaction and whether their perceived support enhances positive (or buffers negative) effects.

Design/methodology/approach

We collected data at three separate time points from 241 adjunct instructors to test a moderated mediation model using bootstrapping analyses.

Findings

The positive relationship between pull factors (e.g. autonomy) and job satisfaction is fully mediated by the autonomous motivation contractors experienced at work. The inverse relationship between push factors (e.g. inability to secure desired work role) and job satisfaction is not mediated by autonomous nor controlled motivation experienced at work. Contractors' perceived organizational support does not moderate the relationship between either push or pull factors and autonomous motivation. Post hoc analysis shows a moderating effect of perceived supervisor support on the nonlinear relationship between push factors and autonomous motivation.

Practical implications

Recruiting individuals drawn to the benefits of contract work may have important implications for worker motivation, job satisfaction and potentially beyond. Moreover, organizations may consider whether existing support resources and infrastructure are appropriate for contractors.

Originality/value

Despite the abundance of evidence demonstrating the benefits of organizational and supervisor support among traditional employee populations, such support may be of limited value to those drawn to contract work.

Details

Journal of Managerial Psychology, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0268-3946

Keywords

Article
Publication date: 24 July 2020

Sarah Nikkhah, Angela P. Murillo, Alyson Leigh Young and Andrew D. Miller

This study examines Iran-US migrants' use of the most popular messaging application in Iran—Telegram—and shows how they use it to manage their migration information practices.

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Abstract

Purpose

This study examines Iran-US migrants' use of the most popular messaging application in Iran—Telegram—and shows how they use it to manage their migration information practices.

Design/methodology/approach

This study took a qualitative observation approach. Over the course of six months, over 80 h of observations were conducted on Iran-US migration-related settings within Telegram.

Findings

This work identifies the information practices that emerge as users seek and share information related to Iran-US migration. Telegram plays a vital role across the immigration stages, predominantly in the pre-migration stage. This work also shows how the constraints and features of Telegram influence users' information sharing and seeking practices.

Practical implications

The findings support the implication that a social media platform that provides multiple ways to interact is likely to better support niche or unanticipated uses.

Originality/value

This study is the first of its kind to explore Iranian Immigrants information practices in the US. The immigration information practices observed during this study represent a valuable example of end-user appropriation within extraordinary constraints, which may be of use in other information-seeking contexts where dedicated or bespoke tools are impractical or ill-advised.

Details

Aslib Journal of Information Management, vol. 72 no. 4
Type: Research Article
ISSN: 2050-3806

Keywords

Article
Publication date: 1 August 1998

This article has been withdrawn as it was published elsewhere and accidentally duplicated. The original article can be seen here: 10.1108/00400919610127361. When citing the…

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Abstract

This article has been withdrawn as it was published elsewhere and accidentally duplicated. The original article can be seen here: 10.1108/00400919610127361. When citing the article, please cite: Andrew Miller, (1996), “Making education our business: lessons and issues”, Education + Training, Vol. 38 Iss: 6, pp. 3 - 9.

Details

Education + Training, vol. 40 no. 6/7
Type: Research Article
ISSN: 0040-0912

Article
Publication date: 28 August 2021

Patrick Hopkinson, Andrew Voyce and Jerome Carson

The purpose of this paper is to compare the stories of Syd Barrett musician, with Andrew Voyce, and their respective recovery journeys.

Abstract

Purpose

The purpose of this paper is to compare the stories of Syd Barrett musician, with Andrew Voyce, and their respective recovery journeys.

Design/methodology/approach

The authors use collaborative autoethnography to share their own perspectives on Syd Barrett and to contrast his story with that of Andrew, a co-author.

Findings

Both Syd and Andrew experienced serious mental distress. While Syd had only limited contact with mental health services, Andrew’s contact was extensive, with a 20-year history of admissions and discharges. In the end, when the psychiatric services listened to Andrew’s concerns and acted on them, he was able to enter into the journey of recovery.

Research limitations/implications

The authors are restricted in the amount of available information on Syd Barrett, especially that related to mental health problems. The story of Andrew shows how recovery is possible even after years of serious mental illness.

Practical implications

Andrew’s story shows why professionals should never give up on people, with even the most seemingly severe and intractable problems. Could services have done more for Syd?

Social implications

Mental illness still attracts huge stigma. Today there is a much more open culture. Would Syd have come out about his own struggles with mental health had society been more open?

Originality/value

Bringing together two stories of mental distress enables the authors to explore the concept of recovery.

Details

Mental Health and Social Inclusion, vol. 25 no. 4
Type: Research Article
ISSN: 2042-8308

Keywords

Abstract

Details

Population Change, Labor Markets and Sustainable Growth: Towards a New Economic Paradigm
Type: Book
ISBN: 978-0-44453-051-6

Article
Publication date: 20 November 2017

John M. Violanti, Luenda E. Charles, Erin McCanlies, Tara A. Hartley, Penelope Baughman, Michael E. Andrew, Desta Fekedulegn, Claudia C. Ma, Anna Mnatsakanova and Cecil M. Burchfiel

The purpose of this paper is to provide a state-of-the-art review on the topic of police stressors and associated health outcomes. Recent empirical research is reviewed in the…

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Abstract

Purpose

The purpose of this paper is to provide a state-of-the-art review on the topic of police stressors and associated health outcomes. Recent empirical research is reviewed in the areas of workplace stress, shift work, traumatic stress, and health. The authors provide a comprehensive table outlining occupational exposures and related health effects in police officers.

Design/methodology/approach

A review of recent empirical research on police stress and untoward psychological and physiological health outcomes in police officers.

Findings

The results offer a conceptual idea of the empirical associations between stressful workplace exposures and their impact on the mental and physical well-being of officers.

Research limitations/implications

A key limitation observed in prior research is the cross-sectional study design; however, this serves as a motivator for researchers to explore these associations utilizing a longitudinal study design that will help determine causality.

Originality/value

This review provides empirical evidence of both mental and physical outcomes associated with police stress and the processes involved in both. Research findings presented in this paper are based on sound psychological and medical evidence among police officers

Details

Policing: An International Journal of Police Strategies & Management, vol. 40 no. 4
Type: Research Article
ISSN: 1363-951X

Keywords

Article
Publication date: 2 September 2019

Lynn Deeken, Meggan Press, Angie Thorpe Pusnik, Laura Birkenhauer, Nate Floyd, Lindsay Miller, Andrew Revelle, Jaclyn Spraetz, Christina Riehman-Murphy, Christie Flynn, Caitlin Gerrity, Stephanie J. Graves, Sarah LeMire, Anne Pemberton, Vonzell DeRico Yeager and Magen Bednar

This paper aims to demonstrate the variety of ways institutions and their libraries approach student success both conceptionally and operationally.

Abstract

Purpose

This paper aims to demonstrate the variety of ways institutions and their libraries approach student success both conceptionally and operationally.

Design/methodology/approach

Librarians from nine different institutions of higher education were given a series of questions about student success on their campuses and in their libraries. They responded with written essays describing their experiences and perspectives.

Findings

The contributed pieces are collected together and display a shared interest in defining “student success,” aligning strategic planning with student success initiatives and establishing (and assessing) strong infrastructure to support student success.

Originality/value

These examples help us observe what is happening throughout higher education and see potential paths forward at our own institutions engaged in this work.

Details

Reference Services Review, vol. 47 no. 3
Type: Research Article
ISSN: 0090-7324

Keywords

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